Shipping policy

SHIPPING POLICY We take pride in delivering your grill securely and on time, with transparent costs and reliable service. ⸻ 📦 Free Shipping on Orders Over $199 We offer free standard shipping on all orders over $199 within the continental U.S. (lower 48 states). ⸻ 🚚 Order Processing & Delivery Times • Orders ship within 1–3 business days • Delivery typically takes 3–7 business days • Tracking information will be provided once your order ships ⸻ 🌍 Shipping to Alaska, Hawaii & U.S. Territories We ship to Alaska, Hawaii, and U.S. territories, but additional shipping fees apply. These charges are calculated at checkout based on destination and item size. ⸻ 🌐 International Shipping We currently do not offer standard international shipping, including to Canada. However, if you’re located outside the U.S. and are interested in ordering, please contact us at info@octagrills.com for a custom international shipping quote. ⸻ ⚠️ Address Accuracy Please make sure your shipping address is correct before checkout. Packages returned due to incorrect or undeliverable addresses may incur re-shipping fees.