SHIPPING POLICY
We take pride in delivering your grill securely and on time, with transparent costs and reliable service.
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📦 Free Shipping on Orders Over $199
We offer free standard shipping on all orders over $199 within the continental U.S. (lower 48 states).
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🚚 Order Processing & Delivery Times
• Orders ship within 1–3 business days
• Delivery typically takes 3–7 business days
• Tracking information will be provided once your order ships
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🌍 Shipping to Alaska, Hawaii & U.S. Territories
We ship to Alaska, Hawaii, and U.S. territories, but additional shipping fees apply.
These charges are calculated at checkout based on destination and item size.
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🌐 International Shipping
We currently do not offer standard international shipping, including to Canada.
However, if you’re located outside the U.S. and are interested in ordering, please contact us at info@octagrills.com for a custom international shipping quote.
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⚠️ Address Accuracy
Please make sure your shipping address is correct before checkout.
Packages returned due to incorrect or undeliverable addresses may incur re-shipping fees.